Call Center Software and Automatic Dialers

Acarda Sales Applied sciences gives a spread of call heart and telemarketing software program merchandise to assist maximise your small business productivity. Our TeamMax Call Heart software program is for groups of people engaged in outbound telemarketing, CallAssist is for single person telemarketers and Acarda Messenger is a totally automated auto dialer.

Outbound Call Center - TeamMax | OutBound
More Info	Manage calling lists in a centralized database Manage do not call lists in a centralized database Allocate one telephone number at a time to each agent Ensure do not call telephone numbers are not called Call outcome and detail management Automatic demand dialing from each agent’s computer Preview dialing option Customize agent screens Multiple campaigns with their own script Performance reporting Call management, analysis, statistics Low cost hardware requirement Many more features
Outbound Telemarketing Dialer - CallAssist
More Info	Increase productivity Demand dialing at the press of one button Fast and accurate, never mis-dials Supports multiple campaigns Import a list of telephone numbers into a campaign Manage do not call lists Supports FTC DNC import file format Requeue numbers in the call list with one click Assign a time to call a number back later Record a range of responses to questions you ask Ability to play a pre-recorded message to voice mail Ability to record the conversation Low cost hardware requirement Many more features
Telemarketing Script Management -  KnowledgeMax
More Info	Allows you to have multiple scripts Associates a group of topics to scripts Icon links to each script Topics can detail products or services Topics can list common questions Topics can list common objections Allows you to link one topic to another Description text for topics Response memo for topics Related topics will be displayed Clicking on a topic to read a suggested response displayed
Auto Dialer  - Acarda Messenger
More Info	Automatically place telephone calls & convey voice messages Set start and stop times for each day of the week Automatically generate a random list of telephone numbers Import a list of telephone numbers Supports FTC DNC import file format Configurable number of delivery attempts for busy or no answer Play a different message if call answered by answer machine Verify the listener is the right person to hear the message Recipient can select to be transferred, e.g. to a sales representative Displays call statistics Many more features
Generate Telephone Lists - NumberGenie
More Info	Create a list of phone numbers to import into your telemarketing software No longer need to hire telemarketing lists Set the prefix as well as the suffix to use with each number range Set the highest and lowest numbers Randomize to avoiding issues with sequential dialing Multiple ranges per generation